Terms of service

These terms apply to your use of dropnestllc.us and to logo design, branding and website development services provided by DropNest LLC. Each project is also covered by a written quote or proposal, which takes priority if it differs from these terms.

Quotes and scope

We provide a written quote describing the deliverables, price and estimated timeline before work begins. Work outside the agreed scope is quoted separately and only started with your approval.

Payments

Unless your quote says otherwise, projects require a 50% deposit to begin and the remaining balance before final files are delivered or a website is launched. Monthly website care plans are billed in advance and can be cancelled with 30 days' notice.

Revisions

The number of revision rounds included is stated in your quote. Additional revisions may be billed at an agreed rate.

Refunds and cancellation

If you cancel before we deliver first concepts or designs, we refund your deposit minus any time already spent, billed at our standard hourly rate. Once concepts or designs have been delivered, deposits are non-refundable. Completed and approved work is not refundable.

Client responsibilities

You agree to provide content, feedback and approvals in a timely way and confirm that any text, images or materials you supply are yours to use. Delays in feedback may extend the timeline.

Ownership

When your project is paid in full, you own the final logo files, design files created for you and your website content. Third-party items such as fonts, stock images, themes, plugins and hosting are subject to their own licenses. We may show completed work in our portfolio unless you ask us not to.

Third-party services

Websites may rely on hosting, domain, payment and software providers. We are not responsible for outages, price changes or policy changes made by those providers.

Limitation of liability

To the extent permitted by law, our total liability for any claim related to a project is limited to the amount you paid for that project. We are not liable for indirect or consequential losses, including lost profits.

Governing law

These terms are governed by the laws of the State of Texas.

Contact

DropNest LLC, 2479 Deer Run St, Lewisville, TX 75067
Phone: (786) 245-7649
Email: info@dropnestllc.us